EDDYMENS

Published 8 months ago

What Is A Transactional Email?

Table of contents

Definition

Most of us are familiar with emails we and others send to each other. There are however other types of emails, one of which is a transactional email.

This is a type of email sent by a computer system or software to a person's inbox. This type of email usually conveys instructions or confirmations to the user of the software or system.

Example

Here are a few examples of transactional emails:

  • Password recovery email
  • Signup confirmation email
  • Payment receipt email
  • Package delivery email

Summary

Just because an email is sent by a computer does not make it a transaction email. It has to convey the state of an activity a user is performing on that system for it to qualify as a transactional email.

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